Policies and agreements | MTI

1. GENERAL POLICY STATEMENTS

a) SIMS adheres to the principles of transparency, legitimate purpose, and proportionality in the collection, processing, security, retention, and disposal of personal information.
b) Customers, employees, and third parties whose personal data is collected are considered data subjects under this policy.
c) Data subjects will be informed of the purposes for which their personal information is collected and processed.
d) Data subjects have the right to correct inaccurate or outdated data and to object to the collection of their personal information within the bounds of applicable privacy laws.
e) In case of a data breach or unauthorized access, data subjects have the right to file a complaint with the appropriate government agency.
f) SIMS ensures the security of personal information through adequate measures for both physical and digital storage.
g) Personal information is collected and processed only by authorized personnel and for legitimate purposes.
h) Obsolete information will be securely and lawfully disposed of in accordance with [CLIENT]’s privacy and retention procedures.
i) Any suspected or actual data privacy breach must be reported to the Data Privacy Response Team.
j) Data subjects may inquire or request information regarding the processing of their data by contacting the Data Privacy Response Team.

2. WHAT PERSONAL INFORMATION WE PROCESS

Information You Provide

SIMS collects personal data you voluntarily provide, which may include:

• Contact details (e.g., name, job title, address, email, phone number)
• Additional demographic information (e.g., gender, age, nationality)
• Questions, comments, requests, and orders
• Financial information for payment processing
• Login credentials
• Preferences or other voluntary information

Information from Your Device

We collect data from your device through cookies and similar technologies, including:

• Browser and device details
• Usage patterns on our website or application

Information from Business Partners and Third Parties

Personal information may also be obtained from SIMS’s Business Partners or third parties, including publicly available sources, to fulfill contractual obligations.

3. HOW WE USE YOUR PERSONAL INFORMATION

SIMS may use your personal data for the following purposes:

To Fulfill Obligations

• Deliver products and services
• Facilitate transactions
• Maintain accurate records

To Communicate

• Provide updates on products, services, and company activities
• Share relevant training schedules and course details
• Respond to questions, feedback, or requests
• Invite participation in surveys

To Enhance Products and Services

• Customize user preferences
• Develop new offerings

To Comply with Regulations

• Retain required records
• Prevent and address fraud or violations
• Ensure the safety and security of users

With your consent, your personal data may also be used for other compatible purposes.

4. SHARING, DISCLOSURE, OR TRANSFER OF INFORMATION

SIMS does not share, disclose, or transfer personal information to third parties except as necessary for legitimate purposes outlined in this policy.

5. YOUR RIGHTS AS A DATA SUBJECT

Under the Data Privacy Act of 2012 (Republic Act No. 10173), your rights include:

• Being informed whether your personal information is being processed
• Accessing details on how your information is processed
• Correcting inaccurate or outdated data
• Objecting to certain data processing activities
• Filing a complaint regarding unauthorized use or breaches

6. DATA PRIVACY OFFICE

You may contact SIMS’s Data Privacy Office for inquiries, concerns, or requests regarding your personal data, including retrieval and deletion.

Through post:

SIMS Data Privacy Officer
[Insert Office Address Here]

Through email: